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The International Institute for Outsource Management is dedicated to the assessment, development and support of outsource service providers.
Posted by Jerry E Durant on January 22, 2010 at 9:55am
Posted by Jerry E Durant on January 14, 2010 at 3:34pm
Posted by Jerry E Durant on December 15, 2009 at 12:01am
Posted by Jerry E Durant on December 4, 2009 at 7:57pm
Senator Charles Schumer's proposed new legislation, if passed, would tax U.S. companies that transfer domestic calls (at $.0.25 per call) to foreign call centers and require consumers be informed when their call is transferred outside the… Continue
Created by Jerry E Durant Jun 4, 2010 at 9:11pm. Last updated by Jerry E Durant Jun 5, 2010.
If you are perplexed why you stuggling with making sales then maybe it's time to look at why. The IIOM has just released it IIOM Outsourcing Sales Continuum model in order to help you understand why and how you can correct this trend. You can down load at: …
ContinueCreated by Jerry E Durant Mar 28, 2010 at 2:37pm. Last updated by Jerry E Durant Mar 28, 2010.
15th March 2010 the Benprise LLC organization, leaders in call center/BPO operations and originator of the highly successful Benprise.ning.com social network has been added to the growing IIOM family representing the Middle East.
ContinueCreated by Jerry E Durant Mar 15, 2010 at 12:21am. Last updated by Jerry E Durant Mar 15, 2010.
03/03/2010 11:30am EST The new IIOM recast and re-hosted website was released (www.Int-IOM.org). The site re-engineered by Lavida Solutions, Lagos, Nigeria. Implemented in Flash and utilizing the state of the art technologies it brings IIOM to place where it's easily accessible around the world. Under the expert leadership of Izizi Okpara the team took what was viewed as a very basic site and transformed it into a superb design (in under three…
ContinueCreated by Jerry E Durant Mar 3, 2010 at 2:49pm. Last updated by Jerry E Durant Mar 3, 2010.
Starting in January we will do an hour long session that will center on a topic of interest. In order to make this proactive I am requesting the following;
I would also encourage you to invite others to joing the www.IIOMInternational.ning.com group to further the level of participation.
- Jerry
ContinueCreated by Jerry E Durant Jan 8, 2010 at 7:46am. Last updated by Jerry E Durant Jan 8, 2010.
Welcome! To view all notes, click here. Continue
Created by Jonathan Dec 4, 2009 at 7:56am. Last updated by Jerry E Durant Dec 4, 2009.
Avoid mistakes, enjoy success... much of our activities focus on how to improve your business and reduce unnecessary obstacles in getting quality business. The IIOM is proud to announce the release…Continue
Tags: gains, roi, improvements, corrections, mistakes
Started by Jerry E Durant in General Outsourcng Question the Expert Jun 22, 2010.
Philippine Daily Inquirer - Tuesday, April 27, 2010Mumbai, IndiaSpammers turn to using outsourcers to work on overcoming spamming challenges posed by stricter Internet security.Probably the easiest…Continue
Started by Jerry E Durant in General Outsourcng Question the Expert Apr 27, 2010.
As Most emerging Outsourcing destination grapple with trying to be ideal destinations and attract big business, there is always something that is not so very clear (at least in Kenya it is true), how…Continue
Started by Jeremiah Okello in General Outsourcng Question the Expert Mar 9, 2010.
What do you think about emerging countries and their overall ability to play in the global outsourcing space? Some would argue that India and to a lesser extent China a preferred and less risky bets.…Continue
Started by Jerry E Durant in General Outsourcng Question the Expert. Last reply by Jerry E Durant Feb 17, 2010.
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